Terms & Conditions
The following booking conditions form the basis of your contract with Wanderlust Ventures Pte. Ltd. Please read them carefully as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these booking conditions and agree to them.
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These booking conditions only apply to the trip arrangements which you book with us in Singapore and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these booking conditions to "trip", "booking", "contract" or "arrangements" mean such trip arrangements unless otherwise stated. References to "departure" mean the start date of these arrangements.
Booking your trip and payment details
To make a booking please follow the procedure shown on our website or directly contact us for any enquiries. The relevant application form needs to be completed by each individual.
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Once we confirm the availability of your chosen arrangements and you book within the applicable time limit, your booking becomes firm, and a contract is formed upon receipt of your completed application form and deposit. We will provide a receipt for all payments and an invoice. If availability is not confirmed, the contract is formed only when we send the invoice. Any electronic acknowledgment of your booking via our website is not confirmation. Review your invoice upon receipt and notify us promptly of any discrepancies.
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Private | Group | Attraction Tours
Full amount is required upon booking. Bookings made within six weeks require immediate full payment. Failure to pay the balance by the due date may result in cancellation, with applicable cancellation charges.
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Umrah Package
A minimum deposit of $1,000 per person is required upon booking. Bookings made within six weeks require immediate full payment. Failure to pay the balance by the due date may result in cancellation, with applicable cancellation charges.
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Travel insurance Health
Special requests
Cancellations and changes
Our Liability to you
Delays, behaviour, damage and complaints
Contract law and financial security
Your Financial Protection
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